Thursday 9 February 2017

How We Can Get Back ‘Check Mark Boxes’ In SBCGlobal Instead Of Those Meaningless Codes?

Why SBC Global email is not working properly? You’ll be thinking why I’m writing this, right? Well, I think that you haven’t checked ‘mark boxes’ in your SBCGlobal email account. You should check that right now because you will find that there aren’t any boxes present. Instead, you will find codes like ‘e0 do0’ ‘e0 55’. These codes have no meaning for us, but they irks our eyes because we want to see ‘mark boxes’, but instead we are forced to watch these random codes. Let us find out how this issue can be resolved and we again start seeing ‘mark boxes’ in SBCGlobal email account.


Without any further ado, let us discuss how to get rid of this problem. You are seeing those missing icons in SBC mail because they are downloaded from the server. These codes are special characters that are displayed in hex code. If you want to allow pages to have their own fonts, then here is what you will have to do :

1.       Go to tools and then, click on ‘options’ and finally, ‘content’.
2.       Now, you have to choose ‘fonts’ and ‘colors’. After that, go to ‘advanced’ option, where you will have to select ‘allow pages to choose their own fonts rather than my selections’. You don’t have to change SBCGlobalnet email settings, as there is no need of going to settings option.

Besides these settings, you will also have to check that gfx.downloadable_fonts.enabled preference on about:config page should also be changed to ‘true’. In case, you are unsure about the status, then you will have to double-click on that specific line to change the value.

Problems can occur due to cookies and cache as well. You will have to clear cookies and cache in order to begin clear resolve this issue. But, there is one important thing that you will have to keep in mind, i.e., all the websites you have been logged into will be gone. I mean, you will be logged out of all those websites. If this doesn’t bother you, then you can proceed with this step. After you are finished with this step, log into your SBCGlobalnet login account again.

Clearing of cookies and cache is a simple process and there is nothing to be told about that. But, in case you haven’t had a chance to clear cache and cookies, then what you need to do is, go to history option on your internet browser and then, click ‘recent history’. Select all the options that you see under the option of ‘time range to clear’. Make sure that you select cookies and cache option as that will fix the problem of not being able to see ‘mark boxes’ in SBC Yahoo login. If this particular method doesn’t work, then here is what you will have to do.

You have to reload all the web pages that are opened on your web browser, but make sure to bypass the cache, so that the reloading process refreshes outdated or corrupted files. 

Here is how you can perform this process :


  • 1.       Press ‘shift key’ and hold it until you left-click from the mouse.
  • 2.       Now, you will have to press ‘control + F5’ for Windows based PCs, or ‘control + Shift + R’ for Windows Linux.
  • 3.       For Mac computers, you will have to press ‘command, shift and R’ at the same time to reload the page.


This will resolve the issue, but if it doesn’t, then you will have to get in touch with email experts to get rid of this issue.

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